Store Policies

Currency

All prices are in Canadian Dollars (CAD or C$)

Timelines

Headpieces are made and shipped out in 3-5 weeks. All headpieces are shipped out of Toronto, Canada and include a tracking number. As soon as the headpiece is shipped, you will receive an email notification with the tracking number and transit estimate. Should any other unforeseen delays occur, you will be notified by email.

Rush Orders

If you need your headpiece last minute, there is a Rush Order fee of C$20. Email me at: sharon{at}poshveils.com, and I will be happy to accommodate your request :)

Custom Orders

If you would like a one-of-a-kind piece made just for you, feel free to email me at: sharon{at}poshveils.com

One of A Kind 

Because each piece is handmade, please allow for slight differences between the picture and the actual product. However, my aim is to make sure you get a piece that is just like the one in the picture.  For pieces with brooches (depending on the kind of brooch), some brooches are one of a kind, so an exact match to the one on the picture may not be possible. Similar or better brooches will be used instead.

Online Orders

When you see an item you like, click on "add to cart". Once you are ready to complete your purchase, click checkout to place your order. Please review your order carefully by selecting your color preference prior to submission.

Payments Accepted

We accept the following methods of payment: PayPal, Visa, MasterCard, American Express, and Discover. When using a card connected to a checking account, you may see a pre-authorization for your order amount on your account balance. This will go away once purchase is processed on your card. Items are charged to your credit card when they ship.

Return Policy

The piece you order will be made just for you. It is handmade to order upon receiving your payment. Therefore, we cannot accept returns on any items purchased.

Exchanges

I take care to make sure that your piece is well made when it is shipped out to you. If you receive your headpiece and find that it is faulty, please email: sharon{at}poshveils.com for information on how to exchange it for an identical piece.

Shipping

Posh Veils ships worldwide! All of our headpieces ship from Toronto, Canada. Each shipment has a tracking number and it can take 2-10 business days in transit depending on the location.